Legal · etta.ai

End User License Agreement

Effective: [EFFECTIVE DATE]

Template for legal review

This document is a template. Replace [ENTITY NAME], [JURISDICTION], [PHYSICAL ADDRESS], and [EFFECTIVE DATE] placeholders, and have qualified legal counsel review before relying on these terms.

This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you and [ENTITY NAME] ("etta.ai," "we," "us," or "our") concerning your use of any mobile, desktop, or web application published by etta.ai (each, an "Application"). By downloading, installing, or using an Application, you agree to be bound by this EULA.

1. License Grant

Subject to your compliance with this EULA, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Application on a device that you own or control, solely for your personal, non-commercial use, except where commercial use is expressly permitted.

2. Restrictions

You agree not to, and not to permit others to:

  • Copy, modify, adapt, translate, or create derivative works of the Application;
  • Reverse engineer, decompile, disassemble, or attempt to derive source code, except to the extent permitted by applicable law;
  • Rent, lease, lend, sell, sublicense, distribute, or otherwise commercially exploit the Application;
  • Remove, alter, or obscure any proprietary notices, including copyright or trademark notices;
  • Use the Application in any way that violates applicable law, infringes intellectual property rights, or harms others;
  • Use the Application to develop a competing product or for benchmarking without our prior written consent;
  • Interfere with or disrupt the Application, related servers, or networks, or attempt to gain unauthorized access.

3. Ownership and Intellectual Property

The Application and all related intellectual property are owned by etta.ai and its licensors. This EULA does not transfer any ownership rights — only the limited license described above. All rights not expressly granted are reserved.

4. Updates and Changes

We may release updates, patches, or new versions of the Application. This EULA applies to all updates unless replaced by a new agreement. We may modify or discontinue features at any time.

5. Notification Consent

You acknowledge and agree that the Application may send you transactional notifications necessary for it to function, such as account verifications, security alerts, service updates, and direct responses to your actions. These are not marketing communications.

Any marketing communications (such as newsletters, promotional emails, or marketing SMS) are separate and optional. We will not send them unless you separately opt in. Acceptance of this EULA, by itself, does not constitute consent to marketing communications. See the Privacy Policy for details on communication channels and your choices.

6. User Content and Accounts

If the Application allows you to create content or an account, you remain responsible for it. You represent that you have the rights to any content you submit, and you grant us a limited license to host, store, and display that content as needed to operate the Application.

7. Third-Party Services

The Application may rely on third-party services (e.g., cloud providers, analytics, AI APIs, payment processors). Their terms and privacy practices may apply in addition to this EULA.

8. Disclaimers

THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APPLICATION WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY AI-GENERATED OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ETTA.AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THE APPLICATION. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE APPLICATION IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) USD $50.

10. Termination

This EULA is effective until terminated. We may terminate or suspend your license at any time if you breach this EULA. You may terminate by uninstalling the Application and ceasing use. Sections that by their nature should survive termination will survive.

11. Apple App Store Additional Terms

If you obtained the Application from the Apple App Store, you acknowledge that:

  • This EULA is between you and etta.ai only, not with Apple. Apple is not responsible for the Application or its content.
  • The license granted is limited to use on Apple-branded devices that you own or control and as permitted by the Apple Media Services Terms.
  • Apple has no obligation to provide maintenance or support for the Application.
  • In the event of any failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
  • etta.ai, not Apple, is responsible for addressing any claims relating to the Application or your possession or use of it, including product liability, legal or regulatory non-conformance, and consumer protection claims.
  • etta.ai, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property claims regarding the Application.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and Apple's subsidiaries are third-party beneficiaries of this EULA and may enforce its terms against you.

12. Export Compliance

You agree to comply with all applicable export laws and regulations and not to use or transfer the Application in violation of those laws.

13. Governing Law

This EULA is governed by the laws of [JURISDICTION], excluding its conflict-of-laws rules. Disputes will be resolved in the courts located in [JURISDICTION], unless otherwise required by applicable law.

14. Contact

[ENTITY NAME]
[PHYSICAL ADDRESS]
Email: hello@etta.ai